FAQs

General Questions

  • We offer comprehensive psychological and neuropsychological evaluations for children (age 5 and up), adolescents, and adults. Assessments may address diagnostic clarification (ADHD, autism, mood, anxiety, trauma), learning and academic achievement, intellectual functioning (IQ), accommodations for school or work, medical and adoption clearances, and forensic or court-related questions.

  • No. We are a non-treatment practice specializing in psychological evaluation and consultation. We do not offer ongoing psychotherapy or group therapy. If you are seeking long-term treatment, we can provide referral resources to local clinicians or clinics.

  • Yes. We provide critical-incident debriefing and psychological support for agencies and organizations following high-stress or traumatic events. These services are consultative and focused on stabilization, resilience, and return-to-work readiness - not therapy or treatment.

  • No. We are not a crisis or emergency provider. If you are experiencing a mental-health emergency, please contact 911, go to your nearest emergency department, or call/text the 988 Suicide & Crisis Lifeline.

Insurance & Payment Questions

  • No, we do not accept insurance. We do provide you with an itemized receipt called a ‘superbill’ that will have all the necessary codes and dates of service for you to submit your plan for possible reimbursement.

  • Contact your insurance provider and ask for:

    1. A list of psychologists who are in-network for psychological assessment services, and

    2. The specific CPT codes they cover (e.g., psychological testing, neuropsychological testing, forensic evaluation).
      Coverage varies widely, so it’s best to confirm details directly with your carrier before scheduling.

  • It depends. All insurance plans have different benefits so you may want to check and see if your plan covers the type of testing services you need. Typically, if the testing question isn’t a health care issue, insurance companies will not cover the evaluation. We will provide you with an itemized receipt called a ‘superbill’ that will have all the necessary codes and dates of service for you to submit your plan for possible reimbursement.

  • Evaluation fees vary based on the type of assessment, referral question, and records or testing required. Because each case is unique, we provide individualized fee estimates after an initial consultation. Please contact us to discuss your specific needs.

  • Yes. In compliance with federal and California law, clients who are not using insurance are entitled to a Good Faith Estimate (GFE) of expected costs before services begin.

    Because every evaluation is individualized, the actual total may vary depending on testing needs or additional services requested. We review your estimate with you prior to scheduling so that you can make an informed decision before proceeding.

Assessment Questions

  • Some evaluations and consultations can be conducted virtually using HIPAA-compliant platforms, while others require in-person testing. We’ll determine what’s appropriate based on your referral question and test requirements.

  • We generally work with individuals five years and older. For younger children, we can provide referrals to clinicians who specialize in early-childhood assessment and developmental testing.

  • Yes. We provide stand-alone testing (such as IQ or academic testing) with basic score reporting when a full written report is not required. This can be useful for program admissions or when documentation needs are limited.

  • Most comprehensive assessments take 4–6 weeks from the initial interview to the feedback session. This typically includes:

    • 60–120-minute diagnostic interview

    • 4–6 hours of testing (usually in one day)

    • 1–2 weeks for scoring, interpretation, and report writing

    • 30-60-minute feedback session to review results and recommendations
      Some specialized evaluations may vary; we’ll discuss timelines during your initial consultation.

For Parents

  • Evaluations can clarify whether your child’s challenges relate to attention (ADHD), learning differences, anxiety, autism, mood, or behavior. Results guide effective interventions and school supports.

  • Not necessarily. A diagnosis is made only if test data and history clearly meet criteria. Many assessments instead highlight learning profiles, strengths, and growth areas without assigning a label.

  • Yes, reports are formatted to support IEP, 504, or private-school accommodations, depending on findings. We provide clear, actionable recommendations for educational planning.

  • Keep explanations simple: tell them they’ll do activities to help understand how they learn and think. Emphasize there are no “good” or “bad” scores, and breaks will be provided.

  • We can share results with your school team and, when requested, attend meetings to explain findings and recommendations. Additional consultation time may be billed separately.

  • Testing sessions typically last 4–6 hours and include breaks. Some younger children may complete testing across two shorter sessions to maintain focus and comfort.

For Adults Seeking Testing

  • Adults pursue evaluation for diagnostic clarification (ADHD, autism, learning disorders, trauma, or mood), academic or workplace accommodations, or personal insight into strengths and challenges.

  • Yes. We specialize in adult ADHD and autism evaluations, including presentations common among women, gender-diverse, and high-masking individuals. Assessments combine interview data, standardized measures, and collateral input when available.

  • Comprehensive evaluations provide documentation to support requests for ADA or higher-education accommodations. Reports outline specific functional limitations and recommendations.

  • We review your results, explain how they relate to your goals or symptoms, and discuss next steps, such as strategies, resources, or referrals for treatment or accommodations.

For Referring Professionals

  • Please include the referral question or purpose, relevant records (medical, academic, or legal), and any specific deadlines or reporting requirements. This ensures we tailor the evaluation appropriately. text goes here

  • Referrals can be made through our secure contact form or by calling our office. We’ll confirm receipt, complete a conflict check (for legal matters), and coordinate next steps directly with your office.

  • Yes. With client consent, we communicate with treatment providers, schools, or legal counsel to ensure findings are integrated effectively into broader care or case planning.

  • Yes. Our psychologists are experienced expert witnesses and can provide testimony or follow-up consultation upon request, billed separately from the evaluation.

Getting Ready for Your Appointment Questions

  • Get a full night’s sleep, eat a balanced meal, and stay hydrated. Bring glasses, hearing aids, or assistive devices if you use them. Avoid scheduling right after overnight shifts or travel so you can perform at your best.

  • Take all prescribed medications unless your evaluator has specifically instructed otherwise. For ADHD evaluations, you may be asked to skip stimulant medication on the testing day to assess baseline functioning. We’ll clarify this in advance.

  • Bring any requested forms, previous evaluations, school or medical records, and a valid photo ID. You’re also welcome to bring snacks, water, or comfort items for longer sessions.

  • Parents may stay briefly for their child’s intake portion, but testing is conducted one-on-one. Adults should plan to complete testing independently unless accommodations have been approved.

  • Please notify us as soon as possible if you are ill or need to reschedule. We’ll make every effort to accommodate changes and maintain testing integrity.

  • No. Results are reviewed during a separate feedback session, typically scheduled within 1–2 weeks after testing, once scoring and interpretation are complete.

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